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Meet the Staff

The PSAI office is located near the Mall of America in Bloomington, Minnesota. Please get in touch if you are in the area. We’d love for you to stop by!


Karleen Kos, CAE, Executive Director

Karleen joined the PSAI in January 2014. As Executive Director, she leads the organization by developing and implementing strategies to realize the PSAI vision and mission. She is responsible for activities aimed at membership growth and retention, program development, support for daily operations, and increased organizational visibility. She also joins with subject matter experts on the Board of Directors, with Past Presidents, committees, volunteers and external partners to increase the PSAI’s value proposition to all its stakeholders.

Prior to Karleen's tenure at the PSAI, she worked as the Vice President of Member and Industry Services for ISPE, a large association serving the pharmaceutical industry. She has also served in leadership roles in a health-issue related association, led a charity dedicated to reducing homelessness in a major metropolitan area, and worked in executive roles in mental health organizations.

As a Minnesota native, Karleen and her family returned to the Gopher State after a long hiatus when she joined the PSAI team. She loves to travel the world seeing historical sites, gathering recipes to try with brave houseguests, and singing with the Twin Cities Women’s Choir.


Emily Newberg, Director of Membership and Credentialing

The PSAI welcomed Emily to the PSAI in August 2017. Her role involves overseeing and maintaining the databases, answering information inquires, processing memberships, sending out mailings, and making sure the office stays running smoothly. In the summer of 2018 Emily also accepted responsibility for coordinating the PSAI's credentialing program. This means she is your go-to staff member regarding training courses, certification exams, renewals, continuing education credits, and related questions.

Emily has a Bachelor of Arts in Global Studies with an emphasis on environment and development in Africa from the University of Minnesota. Her background includes experience in customer service, volunteer training, community organizing, environmental activism, field work in East Africa, and independent world travel.

When Emily's not rocking the office she's usually out looking for an adventure. Whether it's camping, biking around Minneapolis, hiking in the parks or playing with her two adorable kids, she's not one to sit still or stay indoors.


Craig Marson, Communications Manager

Craig started at the PSAI in October 2018 as the communications manager. In this position, he spearheads various communications strategies as part of the PSAI’s future marketing goals. Craig is the editor of the weekly newsletter, Association Insight, and he also create materials for PSAI events. When the time comes, Craig attends and photographs those gatherings as well.  To round out Craig's duties, he provides strategic planning, graphic design, and social media outreach for the Association.

Craig has a Bachelor of Science in Technical Writing and Communications with an emphasis in Information Technology and Design from the University of Minnesota. His professional background includes event coordination, digital marketing, and customer service. In Craig's free time, he enjoys going to concerts, traveling, biking, and anything outdoors.


Todd Ginter, Marketing Manager

Marketing Manager Todd Ginter joined the PSAI team in March 2019. Todd's duties include marketing initiatives that relate to the portable sanitation industry, managing PSAI event/trade show operations, marketing to Members and potential Members, creating a comprehensive retention plan, and working with PSAI staff to ensure proper and effective brand visibility.

Todd holds a Bachelor of Arts degree from the University of Minnesota-Twin Cities, and he has nearly twenty year's experience in both marketing and communications. Outside of work Todd enjoys reading, traveling, participating in local theater productions, and attending local events.